Basildon Mental Health Unit

Basildon Mental Health Unit 2023-10-16 Person 5 5 0

Staff and consultants clearly explained medication and was very helpful.

Good keep going.

Basildon Mental Health Unit 2023-10-12 Person 5 5 0

What a brilliant much needed service. Please Please Please keep this vital service going

Sound travels Very easily in the unit . Not sure what can be done about it Doors slam shut very loudly and can be stressful to someone who is already in a heightened state

Basildon Mental Health Unit 2023-10-11 Person 5 5 0

last nights nurse was kind and todays consultant was honest

lady who initially called me in said i was an adult now and shouldn’t bring my mom with

Basildon Mental Health Unit 2023-10-11 Person 5 5 0

I was seen by dr Daniel masud I was able to feel confident that things would be dealt with and comfortable speaking about what was going on he has helped with medication and helping me find someone to help with filling in forms we were offered tea coffee and hot chocolate as well as cold drinks while we waited and someone always checked on us to make sure we were ok all the staff I came into contact with were amazing and have made me feel safe in a very other wise distressing time

N/a

Basildon Mental Health Unit 2023-10-04 Person 5 5 0

I felt so alone and sad . Everyone made me feel so safe. 3 cups of tea . Can't thank you all enough

Nothing

Basildon Mental Health Unit 2023-09-24 Person 5 5 0

Very kind and understanding staff. Compassionate and sympathetic during a difficult time was also brought tears.

Nothing I can think of.

Basildon Mental Health Unit 2023-09-24 Person 5 5 0

Basildon Mental Health Unit 2023-09-24 Person 3 5 0

They have all listened and feel like they understand what I am going though and compassionate to my situation.

N/A.

Basildon Mental Health Unit 2023-09-24 Person 4 5 0

Was very compassionate and tentative especially under the circumstances made us all feel safe and listened to.

N/A.

Basildon Mental Health Unit 2023-09-21 Person 5 5 0

The nurses were excellent and rather than going from the urgent care department to a ward I was seen there by a doctor and other people and was prescribed the right treatment to enable me to go home. So I only stayed one night.

The only problem I had was sleeping on the sofa it was very uncomfortable and because I have arthritis I woke up feeling very staff that's my only complaints - maybe something to sleep on more comfort.