Basildon Mental Health Unit
Basildon Hospital, Nethermayne, Basildon, EssexEngland, SS16 5NL
228
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Basildon Mental Health Unit
2023-06-29
Person
1
5
0
Review of Mental Health Urgent Care Department
29th June 2023
The care that I got made me want to end my life even more
Suggested improvements
Everything
Basildon Mental Health Unit
2023-06-08
Person
2
5
0
Review of Inpatient Psychological Services - Basildon Mental Health Unit
8th June 2023
I'm filling this out on behalf of my partner who has been in the unit for 12+ weeks now with little to no progress. I do not wish to blame individual staff as I trust you are all working to the best of your ability, despite various failings in care, bringing the dignity and respect score down. Nonetheless, there is a serious lack of urgency and a general failing in system leadership to deliver better outcomes for patients. You can blame lack of funding, lack of resource, not enough staff... but that is no excuse not to be solution driven or accountable. In any other organisation... a lack of initiative or creative thinking to overcome barriers would result in that organisation failing.
Suggested improvements
I would be very happy to contribute constructively, join focus groups and comment on draft policies to avoid this Trust suffering further penalties, similar to the recent £1.5million fine following the HSE prosecution...
Basildon Mental Health Unit
2023-06-02
Person
5
5
0
Review of Mental Health Urgent Care Department
2nd June 2023
Because everyone at the unit treated our son and us so well. Really fabulous unit.
Suggested improvements
Not really. The only thing was time waiting for a bed but totally understand. Thanks to everyone.
Basildon Mental Health Unit
2023-05-26
Person
5
5
0
Review of Mental Health Urgent Care Department
26th May 2023
The security guard at reception (visit on Friday 26th May, 5pm) made me feel calm and was very reassuring. The doctor I saw was kind and listened actively. The entire process was calm and I felt it was an incredible department
Suggested improvements
One of the nurses didn't seem to be listening to what I had to say
Basildon Mental Health Unit
2023-05-21
Person
5
5
0
Review of Mental Health Urgent Care Department
21st May 2023
Efficient, friendly staff.
Keep up the great works.
Suggested improvements
Nothing. Could not do anything better.
Basildon Mental Health Unit
2023-05-21
Person
5
5
0
Review of Mental Health Urgent Care Department
written by
21st May 2023
It was sufficient care and I have enjoyed it.
Basildon Mental Health Unit
2023-05-21
Person
5
5
0
Review of Mental Health Urgent Care Department
21st May 2023
Brilliant, friendly staff.
Keep up the great works.
Suggested improvements
Nothing could not do anything better.
Basildon Mental Health Unit
2023-05-21
Person
4
5
0
Review of Mental Health Urgent Care Department
written by
21st May 2023
All staff were amazing well in particular was very caring and compassionate she went that extra mile with me, taking time to talk and comfort me which made me feel.
Suggested improvements
Safe and contented, she is amazing in her job role.
Basildon Mental Health Unit
2023-05-21
Person
4
5
0
Review of Mental Health Urgent Care Department
21st May 2023
Basildon Mental Health Unit
2023-05-21
Person
4
5
0
Review of Mental Health Urgent Care Department
written by
21st May 2023
Nice caring staff.