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Written by a patient
24th February 2020


Definite problem when it comes to handling agitated patients. People get frustrated when all they have to do during the day is watch TV, do some colouring in and wait for food. After my admission, I spent 4 days doing nothing and was told nothing. Just before i left, there was an argument (caused by) with the "Deputy Manager" who asked why everyone wasnt happy (except for the whole suicidal thing). When we told her she started ranting about a toxic environment and how we weren't there to be treated (first I'd heard of THAT), wanting to kill yourself isnt a mental illness and if we weren't happy, she would be happy to get us a self-discharge form. Just want you want to hear. As soon as you raise your voice or God-forbid swear, the nurses will stop listening altogether and harp on about how they're not there to be "abused". Simply by the person swearing. People who are likely victims of abuse themselves. I would only willingly go back to this place if I wanted another reason to kill myself.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff