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Written by a carer
3rd January 2019


My mum has been in and out of this unit for years. Each time they discharge her after leaving her to watch TV for a few days. No treatment or diagnosis is ever suggested. We are forced to keep calling the ambulance and police numerous times a month for her psychological break downs. She has hallucinations, delusions, horrendous anxiety, mood swings, countless suicide attempts, she is utterly hopeless and desperate but still they refuse to help. They belittle and dismiss everything you say to them and everything she tells them. There is no joined up thinking. It a pointless facility, offering no help, and wasting money.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff