Basildon Mental Health Unit 2019-02-07 Person 1 5 0

I am not a patient but a visitor to the Mental Health Unit and here is a list of my observations of the place and 85% of the staff. Before anyone says anything about these comments please read carefully. The majority of the staff play mind games with the patients they are treated like second class idiot people not people with problems. The patients ask questions and ni e times out of ten they are ignored as are some of the visitors. They tall all nicetoyour face but when you confront them about a problem and you ask for a reply you are ignored or told l have to ask someone you work on the ward you should know the answer. You are not told till you go there whether you friend is in the same ward or they have been moved as they cannot be bothered.Why be so laced I The job these people matter to some of their family and deserve respect. You have to watch take not and see what happens. It is disgusting A patient asked to go out for a cigarette with the escort they are told in a minute an hour later if they are lucky they are allowed out with an escort. The escort sits inside the closed door between the entrance and security will the patient goes outside great security if they are suppose to be escorted. I was lead to believe Basildon was a no smoking hospital why then have they not built sheds away from the main doors at the main hospital and mental health unit. Where people are actually smoking patients and staff. My worry now is how my family will be treated after this has been read.