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14th March 2024


I wasn’t happy with my discharge plan. I feel that because I can function and go to work, I’m supposedly not a risk? I was seen by a nurse who wasn’t listening to me. I ended up asking to take a break for five minutes. I was then not seen for over an hour? What more do I need to do?

Suggested improvements
Input from the patient in their care plan. I would have preferred to have had more understanding of what my discharge plan was. I was just told referrals will be made and to await the call? I’ve heard this before and it’s taken months to even get an initial call let alone assessment. I attended the assessment as referred by my GP to only be referred back to my GP? That makes no sense.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care