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Written by a patient
31st October 2020


Barely got spoken to by staff until they wanted us out our rooms so the cleaner could come in. Only TV and colouring to do all day everyday. Didn’t even realise I hadn’t eaten or drank a thing for my whole admission which was 8 horrifically long days and when a member of my family called up to share this information they lied and said I had been eating and drinking fine which then followed up the same day with me being discharged and the psychiatrist saying ‘you don’t suffer with mental health problems so I’m unsure why you are still sitting here’ So I guess people try to commit suicide when they are in the right frame to mind... anyway, multiple times I had a patient that kept coming into my room and standing over my bed as I tried to sleep which made me feel even more uncomfortable than I was and when I informed a staff member he chuckled and said he would deal with it and never did. One day I was struggling more than normal and when we got called out our rooms for the cleaner one staff member said to me ‘Can you not do this whole saga now I’m due a fag break’ as I was crying room. Don’t even get me started on how terrible they are with knowing who’s in charge that shift- no one ever knew who had the keys to the phone charging lockers so I could barely speak to my family. I could go on for ages. Terribly run place.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff