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Basildon Mental Health Unit
2023-09-13
Person
1
5
0
13th September 2023
Currently most of the staff are not helpful, however, there are some helpful staff and they almost run the whole ward. It can become toxic and a lot of nurses and band 6/7 do not respond to emergencies quick enough. There is often abuse towards the patients from staff however this is never documented/ looked into.
Suggested improvements
Understand how you can focus on person-centred care and make fair recommendations for all patients.