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Written by a NHS patient
17th February 2023


I would like to acknowledge and thank two of the kindest paramedics ever, Aine and Damien based at Altnagelvin hospital. They listened to and treated me with such lovely care and they are a credit to their profession. They reassured me when I felt I was wasting their valuable time and made me feel worthy. All of the five stars I have given above relate directly to Aine and Damien. Disappointedly, I must add that some staff in the A&E department however should also relate to and treat patients with that same level of kindness and empathy as one day they too may be in need of care

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe