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Written by a NHS patient
14th April 2022


This service is not the answer to helping mental health issues. Anyone who is referred to this service, I urge you to check if any other option is open to you. I constantly nagged at this service to help me with my mental health after being discharged from a mother and baby unit. I was repeatedly ignored, rejected and made to feel isolated. I literally had to appeal to my local mp to try and get a meds review and a diagnosis as I knew I had something else more underlying and so did those closest to me. Even the mp getting involved didn't seem to make them put any effort into listening to me. I kept telling them something was very wrong with me only to be told it was most likely caused by my ocd and that they don't diagnose there, despite having psychiatrists within the building. I had to go private in the end and my parents spent £300 only to be told within a private 1 hour consultation that I have moderate depressive disorder and borderline personality disorder alongside my ocd, which I suspected all along. Months and months I was made to suffer prior to this because aire court wouldn't listen and diagnose me properly. Turns out I haven't even been on the right amount of medication and should have been taking another form of medication alongside my current one. Its really a concern how this establishment is failing so many vulnerable people

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe