Share review of Yetminster Health Centre

Yetminster Health Centre 2016-06-30 Person 1 5 0

Poor availability due to part time gps. GPs on duty are reluctant to care for each other patients even giving advice when each other are not on duty. Perhaps more comprehensive cases notes required. Reception team could improve on their interpersonal skills when dealing with ill patients or their carers. Maybe more staff would manning the phones or desk would reduce the stress the reception project onto the patients or carers. The GPs are informal when speaking with their patients which can ease anxiety. When dealing with an on going illness genuine concern and support given by the gp when on duty. I find the systems used for managing cases loads for this practice somewhat inflexible in comparison to the way other surgeries run but at least you do get to see a doctor and no triage telephone consultation.