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Written by a patient
12th September 2019


** honest patient review** Getting though to get an appointment is horrendous. you can never see the doctor you want too when it suits the patient. The reception staff are often rude and dont care that you have been on hold for 30 mins or you have a job which means appointments during the working day 9-6 are unsuitable. The extended hours clinic is always full aswell. The only clinic I ever managed to get an appointment in was a saturday and now this option has disappeared. If you manage to get through and see a consultant, they are always nice, polite and in 90% of cases actually care. I highly recommend, Dr Coates & Dr Hardie in particular.

Recommend
Involvement
Cleanliness
Staff
Appointment