worthing-medical-group

Worthing Medical Group

Worthing Medical Group, 23 Shelley Road, Worthing, West Sussex, BN11 4BS Also known as: Shelley Surgery 1,061 reviews

Reviews

Recommend
Involvement
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24th April 2024


I use the online system. Was called within a few hours and given an appointment. Booking by phone can take a while.

Suggested improvements
Nothing on thus occasion.

Experience
Involvement
Cleanliness
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24th April 2024


Ever since I’ve been diagnosed with cancer every single person from reception, nurses and GP’s have been fantastic. Nothing ever a problem, always had call backs on time and seen promptly when needed to be.

Suggested improvements
I don’t see how you could improve on my experience to be honest.

Experience
Involvement
Cleanliness
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2nd April 2024


So as for being involved enough I had been experiencing problems for years with my knee and back and requested that I should have an MRI scan to determine what the issues were. I had been wanting this for years but have only just managed to get one as my problems and issues are now affecting my work. So more could have been done to listen to my needs. Appointments are nor that easy eve when you call at 8am sometimes depending on rhe nature of your issue you don't get a call back until next day. I fully understand how busy docs can get and setbacks during the day do happen after all docs are auperbeongs but still only human and have a lot to deal with so I'm understanding but the rating speaks for itself. Doctors themselves are especially friendly special mentions to doctor Bannerman and doctor Malone who have listened to me and acted upon my requests. Michelle the nurse is amazing I love seeing her for blood tests as a guy who doesn't like them being sone, she always makes me feel at ease and I never feel the needle going in absolute diamond she is.

Suggested improvements
Listening more to my physical issues that's now affecting me at work.

14th May 2024
Response from Worthing Medical Group

Good Afternoon, sorry you feel as though your needs haven't been met, If you would like to discuss this further please contact the surgery and ask to speak to one of the practice co-ordinators.

Experience
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1st April 2024


Considering the current healthcare climate, the services provided were prompt and efficient from the outset. An excellent service!

Suggested improvements
Nothing to mention here.

Experience
Involvement
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27th March 2024


Because he works very hard, looks very stressful

Suggested improvements
They work very hard, especially the Pharmacy. My opinion needs to be more people at the counter serving but everybody been works very hard 10 out of 10

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Worthing Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Worthing Medical Group: http://iwgc.net/ejhnz