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Wilmslow Health Centre
2014-10-04
Person
4
5
0
Written by a patient
Written by a patient 4th October 2014
Get a landline-rated number reinstalled. It costs too much to call the surgery. That could be impacting your no-show statistics. I had registered for online booking but was not informed when it changed and now I have to take ID down to re-register. Too convoluted....
12th December 2014
Response from Wilmslow Health Centre
A landline local telephone number is on the way for 1st April 2015. I understand your frustration with the Online booking for your access to repeat prescriptions or online booking. I am sorry it has not been straight forward. If any personal data has changed for you this can sometimes cause errors, sometimes we have found administration errors have caused problems too. Please get in contact so we can iron out these for you. Thankyou for your feedback and we will try to do better following your suggestions Tess Shaw