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22nd April 2021


I received a text advising to attend the surgery at a particular time. When I arrived I was told it would actually be a telephone assessment. I waited for half an hour in the car but didn't receive a call. I eventually received a call 45 minutes later but I missed the call in the car on the way home. The message said I would receive a call in the afternoon but it wasn't received.

Suggested improvements
A callback.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment