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Written by a patient
4th January 2021


The doctors and facilities at wilmslow health centre are both excellent; reception staff however are hit or miss. Half are friendly and helpful, the other half constantly make you feel like you’re somehow inconveniencing them by simply expecting them to do their job. No concept of friendly professionalism, more likely to be greeted with a look of total boredom / contempt . Similar 50/50 lottery when it comes to reception staff’s knowledge of processes and organisational skills unfortunately.

Suggested improvements
See above

Experience
Involvement
Cleanliness
Staff
Appointment