Report this review of Willowbrook Surgery
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Willowbrook Surgery
2023-04-26
Person
4
5
0
26th April 2023
Dr. Lodwig was the best doctor this place has ever seen, sadly now he has left the practice. He encouraged patients and staff to engage in a friendly manner. It is hard to get an appointment but I've always got on well with the reception staff, it's difficult to book an appointment in advance, not everything is an emergency. I'm self employed and simply can't afford to stay on the phone for an hour in the morning, only to be busy later in the day and miss a call back, that's not saying that my issues aren't important.
Suggested improvements
The appointment system really should be better. One doctor should be replaced, get Dr.Lodwig back and make him the lead doctor. People want to trust the doctor and not be judged by them