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Whitefields Surgery 2015-11-04 Person 2 5 0

Receptionist didn't smile and wasn't friendly, she was rather officious about the paperwork, and kept me waiting for ages while she went off to check something. I was only doing what I'd arranged with the nurse the day before. Keeping me informed would have helped or being caring/compassionate. I came with a bad foot but was left standing for ages. Nurse on the other hand was very caring and helpful and reassuring.