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Whitefields Surgery
2015-02-02
Person
1
5
0
Written by a patient
Written by a patient 2nd February 2015
I was in the surgery for a nurse appointment. Upon leaving I wanted to book an appointment with a Doctor at reception which was obviously a task the receptionist was incapable to perform and I was told a doctor would call me within the hour. I was called but missed the call and a message was left to call the surgery. This I did and was told the call was not yet closed and I would be called back within 1/2 hr. Four hours have now gone by and I'm still waiting for the call. Ridiculous system and poor service.
they complain that men don't like to see a doctor, it is not surprising under these circumstances.
Why I can't be given an appointment by the receptionist is completely beyond me!