Reviews
It's a good surgery because its always open and helps my children become well a d prescribes the right medecine
I moved to this surgery from the one next door and the quality of the service you get here is second to none, the reception staff go all out to try and help to the best of their ability, wether you phone or go to the surgery in person and even if the receptionist are being spoken to by another patient not very nicely they are always polite and professional . I have even been called by another Dr about my results and been prescribed another lot of antibiotics so you are never left in limbo, I just hope with all the pressure the Drs and staff are under it does not effect their good work in the future .
the wait is awful, I was very ill felt like I was making others ill or I was going to get worse after waiting 4 and a half hours, for a 3 and half min appointment were the doctor didn't say much and gave me a prescription. I was so upset after spending that long waiting.
This surgery is on a different level on other surgery in the area.
Very friendly staff.
The only reason I on gave 4 stars regarding recommending the surgery is because of the difficulties of getting an appointment.
I have read many negative things about the receptionists which I feel is very unfair. I understand the frustration not being able to see your GP or anyone else, but it isn`t their fault. If appointments aren`t available then they can`t pluck one out of the air. I have found them to be friendly and helpful in what can be a very thankless job. They have never been rude to me, but then again, I have never been rude to them. Treat the staff as you would wish to be treated.
Resources
Short link to review White Horse Surgery: http://iwgc.net/ejnca