Whitby Group Practice

Whitby Group Practice 2015-08-05 Person 4 5 0

Direct attention to what I was saying, explaining matters in a way I and my wife could understand well done to Dr Stephen Johnson. Improvements 1) Get the clock working 2) Appointment display over reception not working. 3) Cannot understand calling on by some doctors over tannoy system 4) More receptions required when busy 5) More disciplined use of hand hygeine at all times, especially when booking in at the screen

Whitby Group Practice 2015-08-05 Person 2 5 0

I like the walk-in clinics. I dislike the fact virgin are taking over Whitby Hospital.

Whitby Group Practice 2015-08-05 Person 5 5 0

The GPs I have seen are informative and always allow sufficient time to discuss my concerns and allow time for me to explain my symptoms properly. Where I have required further treatment/obbs the relevant hospital has been contacted in a timely manner.

Whitby Group Practice 2015-08-05 Person 5 5 0

Quick & efficient

Whitby Group Practice 2015-07-30 Person 4 5 0

I would just like to thank all the ladies who work on dispensary. I've been ill quite a lot over the last year so have been using the surgery more. And even though the ladies have multiple jobs to do - sometimes at the same time (answering the phone, dealing with patients, prescriptions, pharmacy problems, etc) they are always very courteous, polite & have gone out of their way to help me when prescriptions are wrong, even when it's 4:55 on a Friday. My one complaint is in the summer the surgery really needs air conditioning, my last few visits have been unbearable & I don't know how the staff cope in their uniforms. Also I find it hard to get an appointment with my doctor, Dr Smart - but that's because she's so popular being as she's a brilliant doctor. Apart from that keep up the great work you guys do.