Westgate Medical Practice

Written by a carer

The partners were not responsive to requests for help and clarification in the care of my Mother. Taking time to hear what the patient is saying or in the case of shy or elderly patients helping them to explore their care would be of great benefit to both the patients, their carers and the health professionals. Secondly, communication between hospital and GP services was very poor resulting in the wrong medication. This is a recurring problem which needs to be addressed by all those involved. Enquiry into the patterns of communication breakdown would establish the routes and reasons for the problems thus identifying potential solutions.

Recommend

Involvement

Cleanliness

Staff

Appointment