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Wargrave House Surgery
2017-05-21
Person
1
5
0
Written by a carer
Written by a carer 21st May 2017
My family member has been with this surgery for many years and has always found the reception to be really awful. Sorry to have to say this. They don't seem to have any appreciation of what it's like being in her place. Their attitude is and always has been awful. I have made a formal complaint and that was dealt with promptly but the point about attitude was totally missed. They will never change. We are - at last - changing surgeries. The only reason not done so sooner is that my family member didn't want to make a fuss, and thought it was hard to do. It's not. We don't have to put up with this.