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Ward End Medical Centre
2021-01-19
Person
2
5
0
Written by a patient
Written by a patient 19th January 2021
Receptionist are unhelpful and hastily rush you if you take up their time longer than necessary. It is a far cry from patient centred approach.
Manager advocates and encourages such behaviour by discrediting patients unsatisfactory experience.
Suggested improvements
Treat patients with dignity and respect. Be polite and professional and most importantly strive to be patient.