Share review of Wansford Surgery and Kings Cliffe Practice
Wansford Surgery and Kings Cliffe Practice
2019-11-28
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Written by a carer
28th November 2019
After taking my child I to the surgery with an obvious facial injury, I was told they operate a triage service and there were three people in front of me and I would have to leave and wait for a phone call, bearing in mind I'm in the surgery. When the phone call comes I'm told they are at full capacity with no chance of seei g a 3 year old u til 6pm and I should go to a walk in, as they are not an A and E department. I understand this, but ibwa standing in the reception with an injured child, all it needed was a quick look, please wait and we'll see you or you need the walk in. Utter disgrace.