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Written by a patient
28th February 2017


Appalling receptionist attitude towards people needing appointments. Long telephone wait times & dreadful repeat prescription mistakes made on a regular basis. 2 of the doctors are excellent, which is the only reason I put up with the atrocious receptionist. Something has got to be done to change this! Better training is needed, along with better manners & respect. Gossiping about patients is not acceptable on any level!

Recommend
Involvement
Cleanliness
Staff
Appointment