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Wake Green Surgery
2021-12-31
Person
1
5
0
31st December 2021
This practice had no opportunity to go downhill, it’s always been a horrible experience. I have been a patient here for 9 years and the rot set in long before that. They do not even pretend to care about the patients. They can’t keep their staff, including new Doctors and the receptionist just tell you lies to get you off the phone or out of the practice. I have experienced so much anxiety because of them over the years but thisChristmas I was left in painful withdrawal from my prescribed meds for 6 days. No explanation! So today I vote with my feet. I’m taking myself off to register elsewhere. I suggest you do the same. They are a shambles.
Suggested improvements
Answer the phone.
Prescribe requested meds
Treat the reception staff like human beings.
Be accountable
Don’t hate the patients
Provide minimum care
DO YOUR JOBS