Share review of Vassall Medical Centre
Vassall Medical Centre
2023-06-18
Person
5
5
0
18th June 2023
Unfortunately since lockdown, I have needed more health support. The Vassall Road Medical Centre have been truly amazing.
The team have guided me through each twist and turn, and made sure I was always part of my care plan. Regular appointments were set, to ensure I could check in, to say how I was doing, and there was never a moment I felt I was being a bother.
I’ve always felt very comfortable with the team, but these last nine months, they have pulled out all the stops, identifying I was in crisis, and needing specialised help.
As far as ‘going above and beyond’, the only thing I can say is, they are amazing.
Suggested improvements
It can sometimes be difficult to get an appointment, but there are no revolutionary ideas of how to solve this, I know. I had wondered whether Saturday availability may be an option, with that being initially offered to perhaps ‘non-urgent full time working or study’ perhaps, as that may ease the pressure generally through the week, and make it easier for the patients who are busing during the week.