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9th February 2021


The practitioners talk down to patients, they are condescending and have no interest whatsoever. Expect nothing because that is exactly what you will get. Have had discussions with neighbours about how awful this place is; not one of us has ever had a reasonable level of service there. We actually joke about how we go to A and E or walk-in clinics for medical attention, because there's no point even going here.

Suggested improvements
First do no harm. Develop a conscience and a sense of ethics Be accountable for your failures, which have devastating and life-changing consequences for your patients Keep accurate and honest records Remember you are there to provide a service, so provide it. Consider how you would feel if the patient was your family member

Experience
Involvement
Cleanliness
Staff
Appointment