Share review of Valley Road Surgery
Valley Road Surgery
2021-02-09
Person
0
5
0
9th February 2021
The practitioners talk down to patients, they are condescending and have no interest whatsoever. Expect nothing because that is exactly what you will get. Have had discussions with neighbours about how awful this place is; not one of us has ever had a reasonable level of service there. We actually joke about how we go to A and E or walk-in clinics for medical attention, because there's no point even going here.
Suggested improvements
First do no harm.
Develop a conscience and a sense of ethics
Be accountable for your failures, which have devastating and life-changing consequences for your patients
Keep accurate and honest records
Remember you are there to provide a service, so provide it.
Consider how you would feel if the patient was your family member