Share review of Valley Road Surgery

Valley Road Surgery 2020-02-17 Person 1 5 0

I asked for an appointment and the receptionist said “you don’t want Dr X do you?”. I was stunned. How would the receptionist know? Unless…….. Dr X previously failed to recognize the symptoms of a very common disease and I raised this with the practice in a confidential letter. It was therefore obvious that either the support staff read confidential letters or the GPs discuss patients with reception staff. Either way, it’s totally improper.