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Trent Meadows 2015-01-30 Person 2 5 0

Hard to get through on the phone (common to all practises). Difficult to get an appointment as a worker when you want. (common to all practises). Suggest: A block of vacant appointments are kept for people who are in work. Big bug bear is that practises declare that should you be late or miss an appointment they may remove you from their Practice list', but I can't remember seeing a doctor on time, they usually make you wait at least 10 minutes after the appointment time and that's at the start of the day (I usually opt for the first appointment which I book two weeks in advance so I can get back to work). I was told by one Doctor when I pointed out he was over 15 minutes late that I was welcome to find another practice. This is true and I found it quite amusing as he was young and I had been a practice member for over 60yrs. Sorry to point out the negatives but that's what we do