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The Writtle Surgery
2015-11-29
Person
2
5
0
Written by a carer
Written by a carer 29th November 2015
The trainee nurse that spoke to my father initially may need a little help with her customer care skills, he is 87 and she was quite short with him, and just a little patronising, while he was trying to explain what he needed. The more experienced nurse that we completed the treatment made up for the bumpy start to the appointment.
I also think that you should have a category for nurses along with all the doctor names, they are key to the service that we as patients and carers receive and there should be somewhere to record the the brilliant service that they provide.