Report this review of The Whitfield Practice
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
The Whitfield Practice
2015-06-19
Person
2
5
0
Written by a patient
Written by a patient 19th June 2015
Both Dr Brown and Dr Rooney are very knowledgeable and helpful. I find the receptionists much less so. Having taken a repeat prescription in with a request for 1 item to be added and 1 to be deleted this did not happen, 3 days later I requested a prescription for the added item and if I could pick it up the following day. When I went to collect it I was told it was with the Dr and I would have to collect it the following day. When I went back the following day they had no idea where it was and had to print it off again and asked me to wait for it to be signed, 10 minutes later I was told there was no one in to sign it and I would have to come back yet again for it. I feel this is totally unacceptable!