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The Whitfield Practice 2015-06-19 Person 2 5 0

Both Dr Brown and Dr Rooney are very knowledgeable and helpful. I find the receptionists much less so. Having taken a repeat prescription in with a request for 1 item to be added and 1 to be deleted this did not happen, 3 days later I requested a prescription for the added item and if I could pick it up the following day. When I went to collect it I was told it was with the Dr and I would have to collect it the following day. When I went back the following day they had no idea where it was and had to print it off again and asked me to wait for it to be signed, 10 minutes later I was told there was no one in to sign it and I would have to come back yet again for it. I feel this is totally unacceptable!