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Written by a carer
8th September 2020


My partner has communication difficulties and even though wriiten consent was done on his behalf but he signed it to say to speake to methe doctor keeps ringing up he has communication difficulties and finds it hard to understand. The written consent is being ignored this is out of order and no one would see him and 4 days later I took him to hospital he was diagnosed with shingkes now he may have eye problem as doctors from surgery didn't diagnosed it properly and on time

Suggested improvements
Obey written consent given and people difficulties

Experience
Involvement
Cleanliness
Staff
Appointment