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Written by a patient
19th November 2015


More privacy at front desk . You can hear other patients request or problems Very tatty decor Children play are

23rd November 2015
Response from The Swan Medical Centre

Dear Patient, I understand the need for privacy at the reception desk. Unfortunately due to the openness of the reception desk sometimes it is difficult to have the privacy required for patients. I do however advise reception staff members to be discreet whenever possible. In regard to the decor within the surgery we have had the reception and clinical rooms painted and some new tables to make the reception area more inviting for patients. Thank you for your comments.

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