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Written by a patient
4th December 2014


Firstly its very hard to reach them on phone, and if you are lucky, someone will answer your phone. Next appoints are always 2/3 weeks or more than that away. If you are lucky and get one, be prepared to wait for hrs even if you reach on time. GPs never start on time, so you will end up good 2/3 hrs at this Practice. If you are unlucky you end up with Salaried GPs who will google your symptoms and find solutions and even print it for you. And if you are really unlucky like us, and are expecting a baby, your pregnancy referral letter to hospital will get lost and would never reach the hospital. Be prepared to make numerous trips and beg them to send pregnancy referral. You are better off going to A&E instead.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff