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The Speedwell Practice
2020-07-24
Person
1
5
0
Written by a patient
Written by a patient 24th July 2020
This surgery has set up social distancing whereby you talk to receptionists through an intercom with a que of people behind you, privacy is non existant. I was asked my name, date of birth (3 times) and why I was there. While this may protect the staff, it does nothing for the patient. The receptionist was more concerned with admin and patients were spoken to in a dismissive manner.