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18th May 2022


Unreachable, unhelpful, deaf ears. I'm not well longterm. No appointments face to face since Covid, I was waiting for a phone appointment 3weeks, then 2 weeks for blood test, then another 2 weeks for the phone appointment for the results (when 3 out of range results). The doctor prescribed medication without even listening what I wanted to say about my troubles, he even didn't know that I'm already on one of the meds, just said take the tablets and you will feel better. No, after obeying for 10 days I feel worse. Changing surgery.

Suggested improvements
Doctors should be doctors. I do understand there is a lot of problems in NHS. I'm willing to wait but I'd like to have a chance to be seen and helped by a doctor. BTW The other staff is nice.

Experience
Involvement
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Staff
Appointment