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The Ryan Medical Centre 2016-04-28 Person 3 5 0

I phoned for an appointment and was not spoken to very nicely and the reception staff was not at all helpful ~ I couldn't book an appointment. I phoned back 10 minutes later and a lovely lady called Lin answered my call, asked what I needed, and sorted me with a telephone consultation. Other receptionists in the practice would benefit from some customer care training from Lin. Well done to Lin for her helpful and caring nature.