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The Ryan Medical Centre
2016-03-18
Person
2
5
0
Written by a patient
Written by a patient 18th March 2016
Whilst the new automated telephone system is a vast improvement, I was kept on hold for 5 minutes waiting for a receptionist and the phone cut off. In all it took just over 8 minutes to make the appointment.
I was given a prescription and since have since found out that it is available to the general public to purchase over the counter at a quarter of the cost of a prescription, this information was not made available to me by either the prescriber of the pharmacist which is very disappointing. I do not visit my general practitioner feeling disappointed if i do not come away with a prescription I am more than happy to listen to advice on recommended available treatment's that i may be unaware of. I think that some honesty and transparency could be applied in this area.