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Written by a patient
7th April 2015


If you want to be able to get to see a doctor then don't register at this surgery. Each time I want an appointment then on average I have to wait at least 1 week (even when trying to get a same day appointment) and right now ive been trying to get one for nearly 2 weeks!! In the past I have also had to beg for my 2 year old to get an appointment! They put limited appointments online and again mininal availability if at all. I work in a gp surgery that often has same day appointments available past 08.30am and patients are also seen by the same gp to provide continuity. I don't actually know who my gp is and I have never seen the same gp more than once! This morning 7th april 2015......I was trying to get an appointment from 8am......it took 75 redials and until nearly 8.30 to get through to then be told......nothing available......yet again!! Torally ridiculous and totally fed up!! I only go if I really need to be seen......but you get to the point where you just dont bother anymore because you cant get seen......I have never had this problem at other gp surgery's.....this one is awful!!

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