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Written by a patient
13th October 2014


Please train your staff before they refuse a medication on a tepeat prescription to check how many tablets are taken each day. I was recently refused medication being told I was given 3 months supply 6weeks ago. I had point out I took 2 tablets a day, which amounted to 6 weeks supply only. I was told I would have to come back after noon the next day. I went back at 12:30 the next day to be told there was no prescription for me. I explained the situation and was told she did not know which doctor had my prescription and I would have to call back later. I then insisted she find my prescription as I had been messed about enough . She went away and few minutes later I had my prescription. I am disabled and could do without extra visits.

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