Report this review of The Peninsula Practice
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
The Peninsula Practice
2020-02-11
Person
1
5
0
Written by a patient
Written by a patient 11th February 2020
The triage service is ridiculous. How can you justify waiting for a call from a doctor when you're at work. Also I do not wish to discuss my problems with work colleagues. You cannot take you're phone into a workplace and answer the phone in front of customers who can then listen to the conversation you're having. This surely breaches the data protection act. I am actively seeking another surgery that won't infringe on my human rights for my health care. Using a receptionist without medical background and to assess weather you need a call from the doctor is also unorthodox. Get a grip a realise what a catastrophe you are causing. People are going to get seriously ill because of this deranged new system. To put it into perspective, working on a checkout, let's say Tescos. You need to see the doctor. First you are not allowed you're phone on the shop floor. Answer the phone whilst serving a customer, they will know you have a problem, they will listen to that problem, oops, you've just been given a warning or the sack. Well done to whoever thought up this hairbrained scheme.