Share review of The Peninsula Practice

The Peninsula Practice 2020-02-11 Person 1 5 0

The triage service is ridiculous. How can you justify waiting for a call from a doctor when you're at work. Also I do not wish to discuss my problems with work colleagues. You cannot take you're phone into a workplace and answer the phone in front of customers who can then listen to the conversation you're having. This surely breaches the data protection act. I am actively seeking another surgery that won't infringe on my human rights for my health care. Using a receptionist without medical background and to assess weather you need a call from the doctor is also unorthodox. Get a grip a realise what a catastrophe you are causing. People are going to get seriously ill because of this deranged new system. To put it into perspective, working on a checkout, let's say Tescos. You need to see the doctor. First you are not allowed you're phone on the shop floor. Answer the phone whilst serving a customer, they will know you have a problem, they will listen to that problem, oops, you've just been given a warning or the sack. Well done to whoever thought up this hairbrained scheme.