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The Peninsula Practice
2019-12-27
Person
1
5
0
Written by a patient
Written by a patient 27th December 2019
The new Triage system is not fir for purpose, you can only get an appointment after discussing with receptionist who will decide if you need to see a doctor or not.. and ONLY on the day you call or visit.. I am not prepared to discuss my personal health with someone on the phone who is not medically qualified (ie a doctor) to do so. If they have no available appointments you have to call or visit the next day and try again .. they will not give you a future appointment.
This system is not fit for purpose, no wonder people are going to A&E or calling out an ambulance.. As I understand two doctors have left this practice due to a decision to expand the practice amalgamate with Aldeburgh practice . so we have an expanded area, thousands more patients and two fewer doctors... the NHS is not fit for purpose.