Report this review of The Park Surgery
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
The Park Surgery
2018-09-21
Person
5
5
0
Written by a patient
Written by a patient 21st September 2018
I have always received great service from this surgery, so I was quite shocked at the negative remarks. I have never had a problem getting an appointment. I find the booking online system to be very good if you have to book yourself in for a review or blood test regularly, and to order repeat prescriptions. I have always found staff at the surgery to be kind and friendly. Sometime times it’s hard to get appointments for non urgent cases at short notice, but unless it is an emergency but that is only to be expected as our local communities grow with additional housing. The good things about this surgery is that you don’t have to make an appt just to get advice, you can request a call from the Dr or nurse. You can also ring the NHS helpline 111. There are some minor problems that the nurses can deal with, and although people often resent the receptionist asking questions, it’s only because they may be able to refer you to a nurse and get you sorted quicker, which leaves the Drs free to deal with more serious problems.