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Written by a patient
21st September 2018


I have always received great service from this surgery, so I was quite shocked at the negative remarks. I have never had a problem getting an appointment. I find the booking online system to be very good if you have to book yourself in for a review or blood test regularly, and to order repeat prescriptions. I have always found staff at the surgery to be kind and friendly. Sometime times it’s hard to get appointments for non urgent cases at short notice, but unless it is an emergency but that is only to be expected as our local communities grow with additional housing. The good things about this surgery is that you don’t have to make an appt just to get advice, you can request a call from the Dr or nurse. You can also ring the NHS helpline 111. There are some minor problems that the nurses can deal with, and although people often resent the receptionist asking questions, it’s only because they may be able to refer you to a nurse and get you sorted quicker, which leaves the Drs free to deal with more serious problems.

Recommend
Involvement
Cleanliness
Staff
Appointment