Share review of The Oliver Street Surgery
The Oliver Street Surgery
2022-06-15
Person
0
5
0
15th June 2022
Awful customer service from the practice manager Caroline Cook. Lack of sympathy and respect. Needs to learn the basics of customer service/how to be professional. If the practice manager is rude, what hope is there for the rest of the staff with the example she sets?
Suggested improvements
Send the practice manager on a customer service course.