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27th September 2023


What on earth has happened to this practice following the merger with the Lea Vale practice. Not able to talk to anybody at the surgery. Told the only way was to visit the surgery. Impossible to make an appointment over the phone, has to be sent by computer and wait for a response. No chance to make a choice of what may be available. In short while the Medical staff are good the rest is total rubbish

Suggested improvements
Allow routine appointments to be made by phone.

Experience
Involvement
Cleanliness
Staff
Appointment